Reservation Policy

LODGING POLICY

Thank you for choosing to stay with us!

Reservations made for the total-eclipse event April 5 - April 13, 2024 will be non-refundable, due to extremely high-demand expected. Full payment will be required 2 weeks in advance (also non-refundable), or else reservations will be cancelled.

Check-in hours are between 3:00 PM - 6:00 PM. If arriving earlier or after 6:00 PM, please call us at (830) 856-2070 to make arrangements. Check-out is 11:00 AM.

Minimum stay is 2 nights, with rates based on double occupancy.

A one-night room rental deposit is required at the time of reservation. Full payment is due upon arrival.

Absolutely No Smoking Indoors; a $150 charge will be billed to the credit card on file for any guest who smokes inside the Porter Haus. Designated outdoor smoking areas are available.

Dietary Needs - We will do our best to accommodate any special dietary needs or preferences when notified in advance. Please call us so we can make arrangements...

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CANCELLATION POLICY

Porter Haus Bed & Breakfast is a small, exclusive property where every guest reservation is both important and special to us. But because of our size, cancellations have a significant impact.

Any cancellation is subject to a $50.00 processing fee per room. If we do not receive notice at least 10 days prior to your arrival date, you will forfeit the one nights’ room rental deposit.

No shows will be charged the full amount of the reservation.

Please note that our cancellation policy is enforced regardless of the reason for cancellation. We understand that travel plans can change for any number of reasons beyond our control, but we will not be held responsible to make exceptions. You can consider obtaining trip insurance if you are concerned about an unforeseen cancellation..

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GIFT CERTIFICATES

Credit for gift certificates will be made at check-in time, when presented along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later time up to the expiration date. Gift certificates cannot be redeemed for cash.

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